Privacy Policy – L2Exodus
Last updated: 01/11/2025
L2Exodus respects user privacy and is committed to protecting all personal information collected on its site www.l2exodus.com and in services related to the Lineage 2 MMORPG server. This Privacy Policy explains how we collect, use, store and protect your data.
1. Information we collect
We only collect information necessary for the operation of the site and the game account.
1.1 Information provided by the user
Username (login), e-mail, encrypted password and data sent in contact or support requests
1.2 Information collected automatically
IP address, browser and device data, essential cookies and access dates/times
No sensitive data is requested.
2. How we use the information
Manage game accounts, send server notifications, improve user experience, provide technical support, prevent fraud and generate anonymous access metrics
We do not sell or rent your data to third parties. We only share information in the specific situations described in section 5 below.
3. Storage and security
Password encryption, protected servers, limited access and protection against intrusions
4. Cookies and tracking tools
Essential cookies to keep your session active
Google Ads (conversion tracking) — helps us measure the results of our ad campaigns
Meta/Facebook Pixel (conversion tracking) — helps us measure the results of our Facebook/Instagram ad campaigns
Anonymous traffic analysis to improve site performance
These tools may set their own cookies and process data according to their respective privacy policies (Google and Meta).
5. Sharing of information
We share data only in the following situations:
Compliance with a legal obligation or order from a competent authority
Internal investigations of rule violations (fraud, cheating, abuse)
Analytics tools (Google, Meta), which process anonymized/aggregated data as described in section 4
6. User rights
If you are in Brazil, these rights are guaranteed under the LGPD (Lei Geral de Proteção de Dados). If you are located elsewhere, equivalent rights are guaranteed under your local data protection law (e.g. GDPR in the European Union).
Update data, delete data, request information and revoke consent
To exercise your rights, open a support ticket.
7. External links
We are not responsible for third-party websites.
8. Minimum age
This site is not intended for children under 15 years old. Registration requires the user to self-declare that they meet this minimum age. Users may optionally provide a birth date in their account settings; this field is not mandatory and is used only to help verify the minimum age when informed.
9. Changes
This policy may be updated periodically.